Tech analyst and writer with over a decade of experience in digital transformation and emerging technologies.
In a notable step, India's telecoms ministry has privately directed mobile phone makers to include all new devices with a government-backed cybersecurity application that is non-removable. This directive, which has been disclosed, is set to alarm major technology companies like Apple and raise questions among digital rights groups.
In tackling a growing wave of digital scams and device misuse, The Indian authorities is aligning with regulators internationally. This step mirrors comparable regulations introduced in countries like Russia, which aim to prevent the use of stolen phones for illicit activities and encourage government-developed tools.
The new directive applies to key mobile phone brands operating in the domestic market. Among them are Apple, a company that has previously had disagreements with regulators over comparable apps, as well as giants like Samsung, Vivo, Oppo, and Xiaomi.
An directive dated 28 November gives phone manufacturers a three-month deadline to guarantee that the official "Messenger Friend" app is included on all new handsets. A critical stipulation is that owners will not be able to remove the application.
For phones currently in the retail pipeline, companies are required to deliver the application via system updates. It is worth mentioning that this order was sent confidentially and was dispatched privately to specific companies.
However, technology specialists have expressed major apprehensions regarding this decision. A legal expert focusing in tech law said that India's step is a worrying development.
“The government effectively erodes user consent as a real choice,” commented Mishi Choudhary, an advocate working on internet rights matters.
Privacy advocates had previously criticised a comparable mandate by Russia in August for a state-backed messenger called Max to be included on phones.
India, among the world's largest mobile markets, boasts over 1.2 billion subscribers. Official data indicate that the cybersecurity application, launched in January, has reportedly assisted in locating more than 700,000 lost phones, with approximately 50,000 found in October alone.
The government states that the app is vital to tackle the “serious endangerment” of telecom cybersecurity from fake or tampered IMEI numbers, which enable scams and system abuse.
Apple's iOS powers an approximate 4.5% of the 735 million smartphones in India, with the rest using Android, according to industry analysis. While Apple pre-installs its own proprietary applications on its devices, its company policies reportedly prohibit the installation of any government app before the sale of a device.
“Apple has in the past declined such demands from authorities,” said Tarun Pathak, a research director at Counterpoint.
“It’s likely to seek a middle ground: instead of a compulsory pre-install, they might negotiate and ask for an alternative to prompt users towards downloading the application.”
Requests for response from Apple, Google, Samsung, and Xiaomi went unanswered. India’s telecoms ministry also remained silent.
The IMEI, or International Mobile Equipment Identity, is a unique identification number unique to each mobile device. It is most commonly used by networks to disable cellular access for phones reported as stolen.
The Sanchar Saathi application is chiefly designed to enable users block and locate lost or stolen phones across all telecom networks, using a national database. It also allows them to identify, and block, unauthorised mobile connections.
With over 5 million downloads since its inception, the app has reportedly been used to block more than 3.7 million missing mobile phones. Moreover, over 30 million fraudulent connections have also been terminated through its use.
The authorities asserts that the software aids in combating cyberthreats and helps in the locating and blocking of lost or stolen phones, thereby aiding police in tracing handsets and keeping cloned devices out of the illicit trade.
Tech analyst and writer with over a decade of experience in digital transformation and emerging technologies.